Implementation Process
Make the Coordinated Move to ROC-P
Experience peace of mind with ROC-P’s proven onboarding process and a full team dedicated to your credentialing success.
Spotlight: The R5 Blueprint
ROC-P’s R5 Onboarding Blueprint provides a structured and reliable process for transitioning your credentialing software. These 5 steps give us a clear roadmap for each stage of the implementation process, so your organization stays in control and in position to succeed.
Learn about each R5 stage, and how it contributes to a successful migration in this insights post.
A Proven Strategy
Our R5 Strategy takes a holistic view of your credentialing onboarding, including:
- People: Your team is our top priority—expect hands-on training and resources that empower your staff from day 1.
- Process: Move from discovery to testing to launch with confidence, led by an expert Client Success Manager.
- Technology: Our robust platform makes the transition process easy, with seamless imports and integrations.
A Collaborative Approach
Expect collaboration at every stage of the onboarding journey to create a solution tailored to you.
- Detail Obsessed: Our Client Success team ensures all of your organization’s unique requirements are thoroughly understood and met.
- Partnered Strategy: We work hand in hand with your team, keeping you informed through regular meetings and checklists, so your migration stays on track.
- Problem Solving: Together, we will uncover opportunities in your credentialing process through a comprehensive analysis that integrates people, process and technology.
A Seamless Handoff
We provide clients with the tools, resources, and knowledge to independently manage their credentialing and certification processes. While our team is always available for expert guidance, we prioritize equipping you with everything you need to resolve issues quickly and efficiently through our ticketing system and knowledge base.
